Your team, fluent on the instrument from day one.
Hands-on, role-based training delivered on your bench by the same LDY engineer who installs the instrument. Operators learn the daily workflow; admins learn calibration, maintenance, and troubleshooting.
Training that sticks
Operator training
Daily workflows, sample prep, results interpretation taught by an LDY application specialist.
Admin training
Calibration, maintenance, user management, and first-line troubleshooting for your power users.
Quick-reference SOP
A printed and digital SOP tailored to your workflow, left with the team after training.
Ongoing support
Phone and email support from the LDY service desk for the life of the instrument.
Three steps to a confident team
Assess
We map your workflow and identify which roles need which depth of training.
Train
On-site sessions for operators and admins, scheduled around your shifts.
Reinforce
SOP handover plus a follow-up check-in at the 30-day mark.
Training is included with every instrument we supply.
No separate training PO required. Tell us your team size and shift pattern and we plan the sessions around them.
Quote Training & Support
Tell us a bit about your lab and we'll come back with a scope and a price.